At Herman Allen Plumbing, Heating & Cooling, we know that picking a company you can count on to perform AC repair in Greater Richmond is important. We get how important it is to find a dependable company that does great work. We can help. Getting the answers to these questions can help you make a confident, informed decision.

  1. How long have you been in business? A company with years of experience that has long-term employees is often a good one.
  2. Is your company insured? Any professional that works in your home should possess liability insurance to cover you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians hold? A truly professional AC repair company will require their experts to be licensed, certified and require ongoing education and training of their technicians to keep them up-to-date with the latest trends and developments.
  4. Do you have any references you can offer? A dependable company that can do AC repair should have a variety of references they’ll gladly share with you. Call these references and figure out all the details about AC repairs the prospective company has performed.
  5. Will you provide a written estimate? Make certain to get a written estimate so you can check all the particulars involved with your AC repair. And remember, the cheapest estimate isn’t always the best estimate. Your detailed estimates should help you filter out companies you aren’t interested in working with, no matter how cheap they are.
  6. Do your technicians have experience working on my system? You may want to be sure the company you go with has experience working on your brand of equipment, especially if it contains any less-common features.
  7. Will my AC repairs be warrantied? Work that has a warranty is a no-brainer. If a company isn’t okay standing behind their work, maybe you should move on.

If you’d like any more information about AC repairs and would like to review these questions with us, give Herman Allen Plumbing, Heating & Cooling a call at 804-302-6657. We’re happy to help!